Returns, Refunds, and Exchange Policy

At Nesh Global, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 15 days of receipt for a refund, exchange, or store credit, subject to the following terms and conditions:

Returns

The item must be in its original condition, with all tags and packaging intact
The item must not have been worn, washed, or altered in any way
The original invoice must be included with the return
The return must be initiated within 15 days of receipt
Shipping fees are non-refundable

Refunds

Refunds will be issued to the original payment method used for the purchase
Refunds will be processed within 5-7 days of receipt of the returned item(s)

At Nesh Global, we do not offer free returns on issues such as variations in color, fit, buckles, thread color, and leather cuts as they are natural characteristics of leather products and should not be considered manufacturing defects. However, if there is a defect in the product that is a result of a manufacturing issue, we will gladly accept returns and offer a refund or exchange.

Exchanges

Exchanges are subject to availability
If the item you wish to exchange is no longer available, we will issue a store credit or refund
The new item will be shipped to you once the original item is received and processed

We encourage our customers to carefully read product descriptions, sizing charts, and reviews before making a purchase to ensure that the product meets their needs. If there are any concerns or questions about a product, our customer service team is always available to assist and help with finding the right product.

We value our customers and strive to provide them with the best possible shopping experience. If there are any issues with your purchase, please don't hesitate to reach out to us, and we will do our best to resolve the issue to your satisfaction.

How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

Contact us at sales@neshglobal.in, +91 8433790806 to request a return or exchange.
We will provide you with a return shipping label and instructions.
Pack the item securely in the original packaging and include the original invoice.
Affix the return shipping label to the package and ship it back to us.
Once we receive the returned item(s), we will process your return or exchange.

Please note that we are not responsible for items lost or damaged in transit. We recommend using a trackable shipping service and purchasing shipping insurance.

Exceptions

The following items are not eligible for return, exchange, or refund:

Personalized or customized items
Sale items
Gift cards

Changes to This Policy

We reserve the right to modify or update this Returns, Refunds, and Exchange Policy at any time. Changes will be posted on this page with a revised date.

If you have any questions or concerns about our Returns, Refunds, and Exchange Policy, please contact us at sales@neshglobal.in, +91 8433790806